About This Portal
A secure patient portal to support government hospital services — designed for patients who already have existing appointments.
Appointment-first • Online payments • Request tracking • Patient-safe design
Our Mission
To improve patient experience by providing safe, reliable, and easy-to-use digital services that reduce waiting time, simplify payments, and improve communication — while protecting patient privacy.
Who This Portal Is For
This portal is intended for patients (or authorised representatives) who have existing appointments with a government hospital.
New appointment booking is not provided here. The portal focuses on services around existing appointments and ongoing care.
What You Can Do Here
Encounter Check-in & Payment
Lookup appointment, confirm details, then pay online to complete check-in and generate encounter reference.
Ward Discharge Payment
View discharge billing and complete payment online to support faster discharge processing.
Request Change Appointment Date
Request a new appointment date for an existing booking and track approval status.
Clinical Chatbot (Informational)
Ask questions and receive guidance. Medical context is used only when you are authenticated and authorised.
Our Principles
Patient Safety
Clear guidance and reminders. The chatbot is informational and not a replacement for doctors.
Privacy First
Access control, audit logging, and careful handling of personal information.
Convenience
Reduce queue time through online workflows and clear status tracking.
Government Hospital Patient Services Portal • For patients with existing appointments